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Number Portability Brings Profit to Early Adopters
of UnBound’s SMS Promotion & Retention Tool
Houston, Texas – November 18, 2003
As a result of one pin stroke, number portability has the wireless industry scrambling for solutions to retain customers now that the control of phone number(s) has been wrested from carriers. UnBound Technologies, Inc., a Top 3 - 2003 Fast Tech 50 Award Winner, proudly introduces their hosted mobile messaging platform, a unique, high impact SMS text messaging application which immediately enhances sales, marketing, client satisfaction and loyalty.
"For the first time, IMA provides all cellular agents and consultants an easy to use, affordable, carrier-grade messaging environment specifically engineered to increase profits and improve client satisfaction,” said Chase McMichael, founder of UnBound.
IMA’s unique functionality includes a multi-carrier group list builder tool, multi-message future scheduling and multi-carrier messaging functionality. Using IMA, wireless retailers and sales consultants earn client loyalty by differentiating themselves from competitors by providing superior, beneficial customer communication on a year around basis.
Full press release
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UnBound Places in TOP 3
November 7, 2003
UnBound Technologies & I-MobileAdVantage are placed in the top 3 ranking of emerging technology companies.
UnBound’s launch of I-MobileAdVantage, is just a series of successes the company has experienced. Bring advanced messaging to market is the core of UnBound and I-MobileAdVantage will change the way cellular dealers communicate with their customers and provide better service options in real time. Promotional messaging empowers the consumer with information they want and strengthens the relationship they have with their cellular agent who sold them their mobile phone.
"We are honored that FastTech50 has recognized our achievements and we have taken that success and applied it to and underserved market which is a natural fit for our offering. Getting a jump on Number Portability and keeping your customers is a major undertaking and worth billions. It’s taking affect at the end of this month and I-MobileAdVantage is a perfect churn reduction - customer retention tool like never seen in the market… This is a very big deal in the wireless industry right now and we will relieve the pain" said Chase McMichael, UnBound's CEO and Chairman.
Fast-Tech50 press release
UnBound Ranks Top 3
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Sprint Utilizes UnBound UAM
April 18, 2003
Solidifying it's position as a leader in corporate and wireless instant messaging, Sprint has deployed several applications that link enterprise applications and business logic to mobile messaging and corporate IM. "The offering hinges on application integration...and mobile messaging technology from UnBound Technologies", says the website, InstantMessagingPlanet.com.
The pioneering applications extend the reach and utility of IM by acting as a feature-rich user interface to back-end processes such as monitoring and alert systems, product maintenance, inventory management, and interactive customer support. These cutting edge advances add to UAM's existing roles as a secure instant communicator, interactive corporate directory, and object-sharing hub.
See these articles on Instant Messaging Planet's website for more information:
AT&T Wireless Deals for Mobile App Integration
(see bottom half of article)
We Need 50ccs of Mobile IM ... Stat!
Sprint to Debut IM Bots |
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UnBound now offers barcode-enabled UAM
April 16, 2003
Barcode scanning is the unquestioned standard for efficient, rapid, and error-free data entry. Incorporating first-of-its-kind scanning capabilities, barcode-enabled Universal Application Messaging™ empowers you to conduct more of your business without the typical restrictions of location or time.
See more about UAM and barcoding |
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UnBound partners with Zettaworks
March 25, 2003
ZettaWorks, a global leader in Total Business Integration (TBI), and UnBound Technologies announce the formation of an alliance that introduces a new wireless Universal Application Messaging™ (UAM™) practice, extending the business enterprise to wireless devices.
View the press release . (120k pdf) |
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Join us at CTIA Wireless
February 21, 2003
Join us at CTIA Wireless 2003 , which brings together all the industries touched by wireless, in one place for three intense days. UnBound will be demonstrating Unvisersal Instant Messaging on all the latest devices.
This global event draws not only the traditional wireless audience of network providers, carriers and manufacturers but also brings in the users of wireless such as healthcare, government, military, and automotive. |
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SymbianOS Support Launched
Feburary 14, 2003
UnBound announces the launch of support for the Symbian OS™, the global industry standard open operating system for advanced mobile phones.
UnBound's highly acclaimed native mobile application delivery called Universal Application Messaging™ (UAM) will act as a native Universal Application Messaging (UAM) client on the Symbian OS platform.
View the press release . (88k pdf) |
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UAM Cost-Benefit Praised
December 16, 2002
UnBound's Universal Application Messaging (UAM) was brought up in an eWeek article that praised enterprise applications of IM.
Concerning IM use in customer support, Project Manager Brian Murphy of Prudential notes that while the average help desk problem resolved over the phone costs about $16 per call, an IM session costs $3.50.
See the article on eWeek's website. |
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Enterprise Customer Interfaces and Application Messaging
December 09, 2002
The wireless carriers are anxiously trying to penetrate the enterprise market with services based on new technologies that can't be so easily implemented with internal resources or with CPE systems.
So it is no surprise that Sprint announced a new Instant Messaging-based service for communicating securely with enterprise applications.
See the article on Communication Convergence's website. |
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UAM - Now Mobile Workers Have Real-Time Communications
December 02, 2002
A user could immediately query a corporate directory using his or her mobile phone or other wireless device, asking for the phone number of a specific person.
The IM application would retrieve the information from the database and send it back to the user.
See the article on Wireless Week's website. |
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Enterprise Customer Interfaces and Application Messaging
November 26, 2002
With UAM, companies will be able to host an application such as a sales order form as just another entry on an IM colleagues list.
When a field salesperson clinches a deal, he can call up an order form from his colleagues list, fill it out and send it back as an instant message to a corporate database.
See the article on PC World's website. |
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UAM Service Targets Mobile Workers
November 25, 2002
[Unbound's UAM] is enabling access to business directories, inventory status and other information for mobile workers via such devices as cell phones and hybrid voice/data handhelds, as well as PCs.
See the article on Wireless News Factor's website. |
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UAM Wows Comdex, Analysts
November 25, 2002
"Others are on Phase One, but it looks like with Universal Application Messaging, [a major wireless carrier] is on Phase Three," said Counse Broders, principal analyst, Internet Services for Current Analysis.
Universal Application Messaging, a "best of show" finalist at COMDEX Fall 2002, leverages the familiarity of IM interfaces such as "colleagues lists" to create new ways for workers to interact with applications and messaging systems.
See the article on CNN/Money's website. |
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UnBound Teams with Q-Link
September 30, 2002
Q-Link, makers of business processes automation software, teams with UnBound to better link new technology and mobility to enterprise apps.
View the press release . |
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Internet World - Best in Show, IM
April 26, 2002
A major U.S. mobile telephony carrier licensed UnBound's UAM and got more than they bargained for - a Best In Show award for the Spring 2002 Internet World!
Internet World judges were impressed by the bevy of innovations featured in the corporate Instant Messaging platform, including secure SSL encryption, interface and feature customization, and seamless integration into LDAP personnel record stores.
The prominent personal communications company licensed the RWI -based instant communication solution from UnBound Technologies under their brand.
See the article on Internet World's website.
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